Working at Uber VS Lyft: The Ultimate Guide for Drivers

If you’re a professional cab driver or thinking about venturing into this field, chances are you’ve asked yourself: What’s it really like working for Uber vs Lyft? These two companies dominate the ride-hailing industry and are often the go-to options for drivers. Maybe you’re drawn to the idea of flexible income, or perhaps you’re simply looking for a change from your usual routine.

In this blog, I’ll present the facts, perks and benefits, commission percentage, and the pros and cons of working with Uber and Lyft and help you decide which platform might be the better fit for you.

By the end, I hope to make your decision easier as you navigate the world of ride-hailing.

Background of Uber and Lyft

Uber:

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Uber started as a simple idea to connect passengers with drivers at the tap of a button, and it quickly transformed into a global phenomenon. Today, Uber operates in over 70 countries and caters to millions of riders daily. This vast reach means Uber usually offers a steady flow of ride requests, even in smaller cities.

Personally, I’ve noticed that Uber’s global presence makes it an attractive option for drivers looking to maximize their income. If you live in or near a major city, Uber will likely be in significant demand.

Founded: March 9, 2009.

Headquarters: San Francisco, California, United States.

Career Page: Drive for Uber

Lyft:

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Lyft, on the other hand, has focused more on the U.S. and Canada, positioning itself as the friendly, community-driven alternative to Uber. It emphasizes driver satisfaction and often fosters a more positive company culture.

In my experience, Lyft appeals to those who prefer a more localized and supportive environment. If you’re the type of person who values personal connections and a driver-friendly atmosphere, Lyft might resonate with you more.

Founded: June 9, 2012.

Headquarters: San Francisco, California, United States.

Career Page: Drive for Lyft

Requirements to Become a Driver: Uber VS Lyft

Becoming a driver for Uber or Lyft involves meeting specific requirements. Here’s a detailed breakdown:

Uber:

To drive for Uber, you need to meet the following criteria and provide these documents:

General Requirements:

• You must meet the minimum age required to drive in your city (typically 21 or older).

• Have at least one year of licensed driving experience (or three years if you’re under 25).

• Possess a valid driver’s license.

• Have access to a 4-door vehicle in good condition.

• Pass a background check, which reviews driving history and criminal record.

• Have a smartphone to use the Uber driver app.

Vehicle Requirements:

• Vehicle must meet local age requirements (varies by city).

• Must pass a vehicle inspection.

• No major cosmetic damage or missing parts.

• Must have in-state license plates.

Documents Needed:

• Valid driver’s license.

• Proof of insurance with your name listed as a covered driver.

• Proof of vehicle registration.

• A clear profile photo.

Lyft:

Lyft has similar requirements:

General Requirements:

• Must meet the minimum age to drive in your city (usually 21 or older).

• Have a valid driver’s license (at least one year of licensed driving experience).

• Own or have access to a 4-door vehicle.

• Must provide a smartphone compatible with the Lyft driver app.

Vehicle Requirements:

• Vehicles must be in the 2008 model or newer in most cities (varies by location).

• Must pass a vehicle inspection.

• The vehicle should have in-state license plates and a functioning seatbelt for every passenger.

Documents Needed:

• Valid driver’s license.

• Proof of insurance with your name listed.

• Proof of vehicle registration.

• A clear profile photo.

Additional Requirements:

• Pass a background check, including a review of driving and criminal history.

• Some cities may require a specific permit. Lyft will guide you if this is necessary.

Sign-Up Process for Drivers: Uber VS Lyft

Getting started with these two platforms isn’t difficult, but there are some differences in the sign-up process. Here’s what I found:

Uber:

Create an Account:

• Visit the Uber driver sign-up page and create an account using your email and phone number.

• Provide basic personal information, including your name and address.

Submit Required Documents:

• Upload a valid driver’s license.

• Provide proof of vehicle registration and insurance.

• Submit a clear profile photo.

Vehicle Information:

• Enter your vehicle details, including the make, model, and year.

• If you don’t own a vehicle, Uber offers rental and leasing options through partner programs.

Pass a Background Check:

• Uber conducts a background check, which reviews your driving record and criminal history.

• This step can take 3-10 days, depending on your location.

Vehicle Inspection:

• Schedule and complete a vehicle inspection at an Uber-approved facility.

• Ensure your vehicle meets all safety and cosmetic requirements.

Download the App:

• Once approved, download the Uber driver app, log in, and start accepting ride requests.

• One thing I like about Uber’s process is the clear communication. They’ll guide you through each step, and their app provides all updates on your application status.

Lyft:

Sign Up Online:

• Visit the Lyft driver sign-up page and create an account.

• Provide your details, including your name, phone number, and email.

Upload Required Documents:

• Submit a valid driver’s license.

• Provide proof of vehicle registration and insurance.

• Upload a clear profile photo.

Complete a Background Check:

• Lyft conducts a background check, which includes reviewing your driving and criminal history.

• This typically takes 3–10 days.

Vehicle Inspection:

• Schedule a vehicle inspection to ensure your car meets Lyft’s safety standards.

• Lyft may connect you with rental options (Lyft Express Drive) if your vehicle doesn't qualify.

Download the App and Start Driving:

• Once approved, download the Lyft driver app, log in, and start accepting ride requests.

Lyft also prioritizes driver support during the onboarding process. I’ve heard from several drivers that they feel more welcomed and supported when signing up with Lyft than Uber.

Which App is More User-Friendly: Uber VS Lyft

Uber:

From my experience, Uber’s app is packed with features. It provides real-time navigation, detailed maps, and detailed earnings breakdowns. However, the interface can feel a bit overwhelming, especially for new drivers. Uber constantly updates its app, which is great for improvements but can sometimes cause glitches.

Lyft:

Lyft’s app, in contrast, is simpler and more intuitive. I appreciate how user-friendly it feels, with a clean design and easy-to-navigate menus. While it may not offer as many features as Uber, it covers the essentials well, making it ideal for those who prefer simplicity.

Uber vs. Lyft: Who Pays Better?

Neither Uber nor Lyft publicly discloses their drivers’ average hourly wages, but a 2019 survey of thousands of drivers gives some insight into the average earnings.

Pay in Uber:

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• Uber drivers earn an average of $19.73 per hour. After expenses, this drops to around $13.47 per hour.

• Earnings vary significantly depending on local rates and rider demand.

• Drivers incur about $6 per hour in expenses.

• Uber provides bonuses for driving during busy periods.

• The earnings guarantee is available only for new drivers.

• Surge pricing applies during high demand, which can significantly boost earnings.

Uber’s pay structure depends on factors like location, time of day, and ride type (e.g., UberX, Uber Black). Base fares, per-mile rates, and per-minute rates all contribute to earnings.

However, Uber takes a 25% commission, which can reduce overall profits. Despite this, the platform’s higher ride volumes often result in greater overall earnings for drivers.

Pay in Lyft:

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• Lyft drivers earn an average of $17.49 per hour. After expenses, they take home about $11.55 per hour.

• Like Uber, averages depend on local rates and rider demand.

• Drivers also face approximately $6 per hour in expenses.

• Lyft also provides bonuses for driving during busy times.

• The platform features Prime Time pricing, equivalent to surge pricing during high-demand periods.

• Unlike Uber, Lyft’s earnings guarantee changes frequently but is generally available to all drivers.

Lyft’s pay system mirrors Uber’s but has a slightly lower commission rate of around 20%, allowing drivers to keep a larger share of their earnings. While Lyft drivers may experience fewer ride requests compared to Uber, the reduced commission can help balance the difference.

Driver Support in Uber VS Lyft: Which is Better?

Regarding driver support, both Uber and Lyft have their strengths and weaknesses. Here’s how each company measures up:

Uber:

1. App Support:

• Uber offers an in-app help section, which allows you to troubleshoot common issues like payment problems, ride disputes, or app glitches.

• You can raise tickets through the app, and Uber usually responds within 24–48 hours.

2. Phone Support:

• Uber provides a 24/7 phone helpline for active drivers. This is particularly useful for resolving urgent issues like accidents or rider misconduct.

3. Greenlight Hubs:

• Uber has physical support centers called Greenlight Hubs, where drivers can get one-on-one assistance for onboarding, app issues, or vehicle inspections.

• These hubs are helpful but might not be available in smaller cities.

Lyft:

1. In-App Support:

• Lyft also features a comprehensive help section in its app, offering guides and FAQs for common concerns.

• Drivers can submit requests and questions directly through the app, and responses are generally prompt.

2. Phone and Email Support:

• Lyft provides drivers 24/7 phone and email support, making it easy to get assistance in emergencies or complex issues.

• The support team is often polite and understanding.

3. Hubs and Community Centers:

• Lyft has Driver Hubs in major cities, where drivers can get in-person assistance, attend events, or handle vehicle inspections.

Pros and Cons: Uber VS Lyft

Uber:

Pros:

• Larger customer base and higher demand.

• More ride types and earning opportunities (e.g., UberX, UberXL, Uber Eats etc).

• Extensive global reach. Available in over 70 countries.

• Offers extensive features such as ride-sharing options, scheduling rides in advance, and various payment methods.

Cons:

• Higher commission rates (around 25%).

• Many drivers complain that driver support is inadequate, especially regarding payment-related issues.

• App glitches during updates.

Lyft:

Pros:

• Lyft’s app interface is simple and easier to navigate.

• Lower commission rates (around 20%) compared to Uber.

• Lyft is more driver-friendly, has better incentives, and a more supportive community.

• Lyft has fewer instances of surge pricing than Uber.

Cons:

• Not available in many locations. Limited to the U.S. and Canada.

• Fewer ride requests in smaller markets.

• Lyft offers fewer ride options, e.g., luxury or larger vehicle options, compared to Uber.

Common FAQs: Uber Vs Lyft

Can I drive for both Uber and Lyft?

Yes, many drivers work for both platforms to maximize their earnings and flexibility.

Which platform has better incentives: Uber or Lyft?

It varies by location, but both companies offer bonuses, such as sign-up bonuses and ride streak rewards.

Do Uber and Lyft offer insurance?

Both platforms provide coverage while you’re actively driving, but you’ll need your insurance for off-hours.

Which platform has more rider demand: Uber or Lyft?

Uber generally has a larger market share and tends to have more ride requests in most cities.

Can I use a rental car to drive for Uber or Lyft?

Yes, both Uber and Lyft allow drivers to use rental or leased vehicles through their partner programs.

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Conclusion:

After exploring the ins and outs of working for Uber and Lyft, the decision ultimately comes down to your individual priorities and what you value most as a driver. If you’re someone who thrives on high ride volume and consistent rider demand, Uber might be the better choice for you.

It’s particularly advantageous in cities where Uber dominates and during high-demand periods, surge pricing can significantly boost earnings.

On the other hand, if you prioritize keeping a larger share of your fare with lower commission rates, a more supportive and community-focused approach, Lyft could be the perfect match.

Lyft’s driver-friendly features, such as its generally lower commission and reputation for fostering better relationships between the company and its drivers, make it a strong contender.

I would recommend trying both platforms. Signing up for both allows you to compare earnings, rider demand, and overall experience firsthand. After all, the beauty of the ride-hailing industry is its flexibility—and as a driver, you have the freedom to adapt and make the most out of each platform.